Contact us
12 May 2025
The CNIL is available by telephone, online form and post letter to answer your questions free of charge about your rights, obligations and current procedures.

We are here to help
Call us
The reception is open every workingdays. Our calling hours are from 9:30 a.m. to 5 p.m.
+33 (0)1 53 73 22 22
Contact us online
- I want to ask a question to the CNIL: Click here
- I would like to know the status of my request (complaint, request for indirect access, etc.):
- Use the dedicated teleservice if you have reached the commission from your online account
- In other cases, please use the contact form with the subject “What’s the status of my case?”
Contact us by letter
Commission nationale de l'informatique et des libertés
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
FRANCE
Please note that the CNIL is not open to the public.
Contact the helpline for legal information
You can call from Monday, Tuesday, Thursday and Friday from 10 a.m. to 12 p.m. :
+33 (0)1.53.73.22.22
Press contacts
The Press Service responds to media requests.
- Call us on +33 (0)1 53 73 22 13
- Write to us at presse[@]cnil.fr
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